Shipping Policy
Yihong Shipping Policy
We partner with reliable logistics providers to ensure your orders are delivered efficiently. Please review the following shipping details.
1. Shipping Regions & Times
- Domestic Shipping: We ship to most regions in mainland China. Orders are processed within 1-3 business days (custom orders will have a separate timeline communicated).
- Shipping Times:
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 1-3 business days (additional fees apply).
- International Shipping: Available for select countries/regions. Delivery times and costs vary by destination and will be shown at checkout.
2. Shipping Costs
- Free standard shipping within mainland China for orders over 300 CNY. Orders below this amount incur a standard shipping fee starting from 15 CNY.
- Expedited and international shipping costs are calculated based on actual rates and displayed at checkout.
3. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website (e.g., SF Express, ZTO).
4. Receiving Your Order
- Please inspect the packaging upon delivery. If you notice any damage or tampering, you may refuse delivery and contact us immediately.
- If you discover damage to the product after signing for it, please provide photo evidence to 553252074@qq.com within 48 hours for assistance.
5. Shipping Delays
While rare, delays can occur due to weather, holidays, or carrier issues. We will proactively communicate any significant delays. If a package is lost in transit, we will prioritize reshipping your items or issuing a refund.
6. Contact Us
For any shipping-related inquiries, please email us at 553252074@qq.com with your order number. Our service hours are GMT+8, 9:00 AM – 6:00 PM.